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"So what's that have to do with Flood Damage Restoration, Part I?" you ask Well, read on and we'll let you decide.

This 177-page illustrated Water Restoration Management Book covers virtually everything owners and managers need to know about establishing and operating a water restoration business. It includes: Getting organized - establishing a separate diversification, getting the people. Principles, Categories and Classes - 4 principles, 3 categories, 4 classes of water damage - all the new IICRC consensus standards. Equipment, Supplies - Descriptions, formulae, standards for airmover and dehumidifier usage and control; inspections and record keeping. Complete load lists. Biocides- Types, when to apply and when not to; ACGIH specifications. Forms and Paperwork - All the forms to protect your company and track the loss: Daily Humidity and Structural Material MC Record; Waver of Responsibility; Technician Checklist for Category 1-3 water losses; Work Order, Description Sheets, Completion Certificate. Rapid Response - Psychological and physical damage; setting up a 24-hour fail-safe response. Marketing - A complete 7-phase marketing program that works! Includes: direct contact, printed materials, specialty advertising items, contact letters, direct mail, educational seminars, and others. Initial Contact- phone procedures designed to jump-start the claim, limit liability, increase productivity. Inspection Procedures - Inspection kits, consumer questions and how to answer them; client briefings, proper authorization - a complete inspection sequence! Pricing - Pricing philosophy (unit, flat-rate, time and materials); complete pricing checklist with explanations for agents, adjusters; side-by-side comparison for in-place drying, versus pad replacement versus carpet and pad replacement; group pricing for area-wide flooding - a $5000 estimate in 5 minutes! Major Flooding - Marketing your services when there's no insurance coverage.

"Flood Damage Restoration - Part I" literally is a $50K franchise package at a mere $99.95! It answers all your questions about organizing, managing, marketing and pricing water restoration services. An invaluable resource for serious water restoration contractors. Revised in 2002. Get yours today!